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Fri 29, May 2015 at 13:15:10   |  HOTUBA YA BAJETI MEAC 2015/2016
Mon 23, Feb 2015 at 10:29:11   |  PRESIDENT SPEECH EAC SUMMIT FEB 20, 2015
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Mon 08, Sep 2014 at 11:36:07   |  House Passes Key Resolution on PWDs
Core Values

These are agreed standards of behavior by which Management and employees wish to conduct business transactions with themselves, their customers, suppliers and other stakeholders. The core values underpin the Ministry’s objectives and represent a code of behavior that will be demonstrated to all levels of the Ministry. These core values expected to steer cultural change and provide benchmarks of a culture employees of the Ministry would like to live.
MEAC forecast that at the end everybody walks the talk so that the core values are not mere rhetoric, as result they will not be just a list of statements rather will be reflected in the way the Ministry works. Therefore developed and agreed MEAC core values are listed as follows:
(i) Integrity: involves honesty and constructive challenge. This means being open and truthful in all dealings with customers, suppliers, staff and other stakeholders,
(ii) Respect for everyone: Everyone needs respect; treating people the way you would like to be treated without disrespect to authorities,
(iii) Empowerment: recognizes that, “for every pair of hands we get a free brain”. The Ministry aims at utilizing the diverse expertise and competencies of its staff through empowerment,
(iv)Accountability: taking responsibility for one’s words and actions. Taking responsibility to perform at required standards, which means participating fully in ensuring effective service delivery and demonstrating that through the production of relevant reports and documentation of how expectations by various stakeholders are being met,
(v) Customer focused: all activities undertaken must be clearly aligned or directed by the needs of the customer. It all about understands that everyone is there to serve and not to be served. This will be reflected in the way the Ministry plans, develops its objectives and how it manages performance. Customer focus will be reflected in the way the Ministry works and not in the way the Ministry talks,
(vi) Results oriented: working in pursuit of achieving set targets and goals which are focused on providing customer service.
(vii) Transparency: openness and honesty in all undertakings. It means adhering to set regulations and procedures and always working in the best interest of the Ministry.
(viii) Impartial: providing services without discriminations of any kind. It means making judgment based on facts and maintaining fairness in dealing with staff, colleagues and customers.
(ix) Teamwork: ability to work collaboratively with others. It means listening more to others and less talking, giving opportunity to others to express themselves through words, ideas and deeds. Team work means being able to deliver together as a team, taking credit and responsibility as a team.